It is very important to us that you love your purchases and they are exactly what you expected, and we understand hesitancy in buying online. For that reason we are committed to giving you as much information as possible about the product you love and purchase.

For this reason we do not accept refunds on changes of mind at this time. Please feel free to email or message us via our facebook page to find more information about the product – we love our stuff and we want you to love it as much as we do. As the wax is a perfumery product, we don’t offer refunds because you don’t like the fragrance.

If your item is faulty, please contact us at babygotwax.au@gmail.com as soon as possible and we will commence the process to rectify the situation.

We are a small business and do everything we can to make sure that our customers are happy, and as we grow, we hope to be able to expand our policies to make an even better buying process. Your support means the world to us, and we thank you. <3

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